Common
Questions
We're here to fill in the gaps—no question is too big or small.
About the Process
You tell us what happened, we match you with a qualified attorney who specializes in your type of case, and they handle everything from there. It's that simple.
Most people are connected with an attorney within 24-48 hours. In urgent cases, we can often match you the same day you submit your information.
Just the basics: what happened, when it happened, and how to reach you. The whole process takes about 5 minutes to complete.
Yes, we can still help you find additional legal representation or get a second opinion, even if you've already consulted with another attorney.
Our team reviews your case within 24 hours, matches you with the right attorney, and they'll contact you directly to discuss your situation.
About Costs & Payment
DearLegal is completely free to use. You never pay us anything—your attorney will discuss their fees directly with you in certain types of cases.
Yes, many cases qualify for upfront funding while your case is ongoing. This helps cover expenses while you wait for your case to resolve.
The amount depends on your case type, estimated value, and attorney assessment. Your attorney will explain all options available to you.
Attorney fees vary by case type and complexity. Most personal injury cases work on contingency (typically 25-40%), meaning you only pay if you win.
No hidden costs from DearLegal. Your attorney will be transparent about all fees and expenses before you agree to work with them.
Most attorneys work on contingency, meaning you owe nothing if you don't win. Any upfront funding is also typically non-recourse—you don't pay it back if you lose.
About Legal Specifics
We handle personal injury, car accidents, workplace injuries, employment issues, family law, immigration cases, and many other legal matters.
Cases with strong merit and clear damages typically qualify. Your attorney will assess your case and explain your financing options during your consultation.
Absolutely. All information you share is protected by attorney-client privilege and our strict privacy policies. We never share your details without permission.
Not always. Many cases settle without going to court. If court appearances are necessary, your attorney will prepare you and guide you through the process.
Case timelines vary widely—from a few months to several years depending on complexity. Your attorney will give you realistic expectations for your specific situation.
Yes, you have the right to change attorneys at any time. We can also help you find alternative representation if needed.
About Support & Communication
Your attorney will keep you informed of all major developments. Most attorneys provide monthly updates, with immediate contact for urgent matters.
Contact your attorney directly for case-specific questions. For general DearLegal support, reach us at [email protected] or (833) WE-LEGAL.
Many attorneys provide online portals where you can view case documents and updates. Ask your attorney about their client communication tools.
Always inform your attorney immediately of any changes that might affect your case. They'll advise you on how to proceed.
We operate in all 50 states and DC and can connect you with licensed attorneys in your jurisdiction who can handle your specific type of case.
If your first attorney declines your case, we can help you get a second opinion or find an attorney who specializes in more challenging cases.
